Caerbont Automotive & Smiths Instruments Privacy Policy

This privacy policy sets out how Caerbont Automotive Instruments Ltd utilizes and protects any information that you give us when you use our websites www.caigauge.com and www.smiths-instruments.co.uk

Caerbont Automotive Instruments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who are we?

Caerbont Automotive Instruments Ltd (CAI) is an independent company in South Wales engaged in the design and manufacture of discrete car instruments, instrument clusters, senders, electronic control and interface modules and wiring harnesses for the specialist automotive, motorcycle, marine, industrial and bespoke aviation markets.

What we collect

We may collect the following information:

  • Your Full Name
  • Contact information including email address and telephone number
  • Other information relevant to your enquiry

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may occasionally send promotional emails about new products, or other information which we think you may find interesting using the email address which you have provided, ONLY if you have requested this on the contact us form.
  • We will not contact you if you have not consented to this.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a contact form on our website, you can click to indicate if you would like to be added to our news and mailing lists. If you do not check this option we will assume you do not wish to be contacted.
  • If you have already agreed to participate in our news and marketing emails, you have the right to change your mind at any time by writing to or emailing us at [email protected]

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Please note; We are legally required to hold some types of information to fulfil our statutory obligations (in compliance with HMRC requirements). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information we hold on you,  please write to Caerbont Automotive Instruments Ltd, Abercrave, Swansea, SA9 1SH or email us at [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

This policy was reviewed on 24th April 2018